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While it might seem that psychological safety sounds like fragility, weakness, or walking on eggshells, it's the opposite that is true. Psychological safety is about the brain; specifically, the brain's stress...

Just the words, "I want to give you some feedback," can trigger a desire to flee and self-protect. 

Neuroscience proves that unsolicited feedback can trigger the fight or flight response. Feedback can feel threatening because it challenges both our desire to learn and grow...

Words matter. They’ve been known to sink ships and propel people to greatness. Inquiry and Advocacy are excellent communication skills for learning how to speak in a way that fosters the rest-and-digest response associated with psychological safety. These language skills – combined...