My work-from-home (WFH) phase started in May 2000, over 21 years ago. For 17 years prior, I traveled by way of the #7 bus—Monday to Friday—to my workplace in downtown Boston.

I was at The Forum Corporation when I started working 100% remotely. My then manager and I made an agreement—she didn't care...

Misinformation, misunderstandings, miscommunications. These are the pitfalls and pains of faulty assumptions.  

Unchecked assumptions are a toxic poison. The collateral damage that can result from bad assumptions requires no explanation. There are few of us – from ages 8 to 88 – who haven’t persona...